Welcome to www.hospital-efficiency-Network.com. This site is operated for and on behalf of Cardinal Health Switzerland 515 GmbH (hereinafter we, us, our or Cardinal Health). This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this site. Please be sure to read this entire Privacy Policy before using or submitting information to this site. This site is intended for use by Healthcare Professionals of European Economic Area (EEA) and Switzerland.

The terms “personal data”, “data controller” and “process/processing” hereinafter used shall have the same meaning as defined in the General Data Protection  Regulation (EU) 2016/679.


This site is operated for and on behalf of Red Oak North, South County Business Park, Leopardstown, Dublin D18 X5K7, which is therefore the data controller of this site.


By using this site, you agree with the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.


This site is not intended for children under the age of 13. We will not knowingly collect information from site visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose to web sites.


The use of the site and submission of personal data is voluntary. We will not require you to submit personal data via this website unless you request access to restricted functionalities only available upon registration, such as streaming of certain website content. You may, however, decide to voluntarily submit personal data, such as your name and contact details, for other purposes, e.g. via the “contact us” button.


As you navigate through this site, certain anonymous information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream). Your Internet browser automatically transmits to this site some of this anonymous information, such as the URL of the Web site you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. An IP address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user’s computer). The IP address can be used to diagnose problems with a server, report aggregate information, determine the fastest route for your computer to use in connecting to a site, and administer and improve the site. IP address will only be stored in shortened (anonymised) form. “Internet tags” (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the Web site server information such as the IP address and browser type related to the visitor’s computer. Tags may be placed both on online advertisements that bring people to the site and on different pages of the site. Such tags indicate how many times a page is opened and which information is consulted. “Navigational data” (log files, server logs, and clickstream data) are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors.

You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of this site might not work without cookies. This site may use and combine such passively collected anonymous information to provide better service to site visitors, customise the site based on your preferences, compile and analyse statistics and trends, and otherwise administer and improve the site for your use. Please see our Cookie Policy for more detailed information.


Except as otherwise stated, we may use and process personal data collected via this website for the following purposes: to, where applicable, administer your account and access to restricted contents of the website, to inform you, via e-mail, of news regarding the website and the Network, to communicate information to you (if you have requested it) and for answering to your request if any, and to validate your ability to access and use certain services or aspects of the Site that may only be intended for individuals meeting certain eligibility requirements or criteria, such as healthcare professionals.

We may make full use of all information acquired through this site that is not in personally identifiable form, including to improve the content of our site, to customise the site to your preferences, and for our marketing and research purposes.  Where you have provided your consent by opting-in, we may also use your personal data collected to provide you with information about goods or services we think might interest you.  If you do not want us to use your personal data, for example, to send you newsletters, you can opt-out at any time by contacting us at the details below.

If you provide personally identifiable information to this site, we may combine such information with other actively collected information unless we specify otherwise at the point of collection.

We also have legal grounds to use and process your personal data for fraud prevention and enforcement of our corporate reporting obligations, and to comply with the law, regulation, court order, subpoena, or other legal processes.


We may disclose the personal data you provide via this site to our corporate affiliates worldwide, including our parent company and corporate offices in the United States, that agree to treat it in accordance with this Privacy Policy and use it for the same purposes, and in accordance with applicable data protection and privacy laws. We also may disclose personal data you provide via this site to third parties that are not affiliates, but only:

(i) to contractors we use to support our business (such as fulfillment services and technical support), in which case, we will require such third parties to agree to process it in accordance with this Privacy Policy and use it for the same purposes, and in accordance with applicable data protection and privacy laws;

(ii) in connection with the sale, assignment, or other transfer of the business of this site to which the information relates, in which case we will require any such buyer to agree to treat it in accordance with this Privacy Policy and use it for the same purposes, and in accordance with applicable data protection and privacy laws; or

(iii) to respond to law enforcement requests or where required by applicable laws, court orders, or government regulations.

To comply with applicable data protection law for the transfers of your data to  a country that does not have equivalent laws and rules regarding personal data than the EEA and Switzerland, we have implemented international data transfer agreements on the basis of EU Standard Contractual Clauses in order to provide appropriate and suitable safeguards for your personal data.


We retain your personal data for the period necessary to fulfill the purpose outlined in this Privacy Policy unless a longer retention period is required or permitted by applicable law.


  • Access. The right to request access to your Personal Data, which includes the right to obtain confirmation from us as to whether Personal Data concerning you is being processed, and where that is the case, access to the Personal Data and information related to how it is processed.
  • Rectify or Erase. The right to rectification or erasure of your Personal Data, which includes the right to have incomplete Personal Data completed. Restrict. The right to obtain a restriction of processing concerning your Personal Data, which includes restricting us from continuing to process your Personal Data under certain circumstances (e.g., where you contest the accuracy of your Personal Data, for a period enabling us to verify the accuracy of the Personal Data).
  • Object. The right to object to the processing of your Personal Data under certain circumstances, including objecting to processing your Personal Data for direct marketing purposes, or objecting to processing your Personal Data when it is done based upon legitimate interests.
  • Data Portability. The right to data portability, which includes certain rights to have your Personal Data transmitted from us to you or another controller.

Consent. Where we process your Personal Data based on your consent, the right to withdraw consent at any time with effect for the future.Any requests related to the above rights may be made by sending an email to:  dpo@cardinalhealth.com.  In some jurisdictions, you may also have the right to lodge a complaint with the local data protection authority.


This site takes reasonable steps to protect personal data as you transmit it to our site and to protect such information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, e-mail sent to or from this site may not be secure.


This site may contain links or references to other Web sites to which this Privacy Policy does not apply. We encourage you to read the Privacy Policy of every Web site you visit.


If this Privacy Policy changes, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information. This Privacy Policy was last updated on May 24, 2018.


If you have any questions, comments, or concerns about this Privacy Policy or the information practices of this site, please contact us at Red Oak North, South County Business Park, Leopardstown, Dublin D18 X5K7. VAT # CHE-424.707.799 MWST.  You may also reach out to our Data Protection Officer at dpo@cardinalhealth.com.


Cardinal Health offers a form for submitting papers to the Cardinal Health Hospital Efficiency Network (“Network”), by which we will collect and further process your personal data.


Information Collection: We may collect some or all of the following information from you when you visit and interact with our Site:

Personal Information that you voluntarily provide to us. “Personal Information” (e.g., First Name, Last Name, Email, Organization, Function, Country) is information about you that specifically identifies you or, when combined with other information we have, can be used to identify you. It includes such things as name, address, company name, occupational role, telephone number, fax number, email address, date of birth, and purchase and ordering history.
Cardinal Health does not collect sensitive Personal Information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) without your express consent or as required by law.
Cardinal Health does not collect any Personal Information from you through the Site unless you voluntarily choose to disclose such information. We may ask you to provide certain Personal Information at various times and places on the Site. In some cases, if you choose not to provide us with the requested Personal Information, you may not be able to access all of the Site or participate in all of its features.

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